By using our social media channels, you agree to our social media 'house rules'. We are committed to protecting and respecting you and your privacy.
We appreciate that you have chosen to follow us on social media. Please note that following our account does not mean that we will follow you back.
We will use hashtags and mention other social media accounts where appropriate.
We reserve the right to share or repost content updates from other companies, accounts or individuals if we feel the content is of value and interest to our followers.
Social media platforms may be unavailable from time to time and we accept no responsibility for any lack of service due to downtime.
We welcome discussion, ideas and engagement and will try to contribute to the conversation where possible.
If you 'like', 'share' or 'comment' on one of our public posts, you should be aware that this will be publicly available.
If you post publicly on social media, we may share/retweet your post to our followers.
You can unsubscribe/unfollow us at any time.
When we upload content to social media, we may also tag and share photos and content.
We may use analytics or third party tools to analyse our social media channels for trends, insights and engagement.
We expect our users to show us the same courtesy that we show them, so we have a short set of 'house rules':
All users must abide by the platform's social media terms of service and our house rules.
You are fully responsible for all content you post, including content you choose to share on your platforms.
We will remove or hide any posts that we deem inappropriate or in breach of our house rules.
We will report and delete any unofficial and unauthorised social media profiles that are set up using Rolman World's logo, name and/or images without permission.
We will block and/or report users to the relevant social media platform who post content that we believe to be inappropriate:
Abusive or obscene
Graphic, sensitive or offensive images
Deceptive or misleading
infringes intellectual property rights
Violates any law or regulation
Spam (persistent negative and/or offensive communications designed to provoke a response)
self-promotion or advertising of products or services
Using offensive images as a profile picture
has an offensive username or uses offensive vocabulary.
1- We will do our best to answer your question and respond to your enquiry within two working days.
2- We'll try to help you or direct you to people and/or departments who can, wherever possible.
3- Our working hours are 8.00 - 17.00 Monday to Saturday. We will deal with enquiries made outside of these hours as soon as possible when we're back in business.
We reserve the right to change or modify these terms and conditions at any time.
